Your privacy is important to us. This privacy notice outlines how Pairs will handle your personal data if you are a customer or user of the Pairsbrand.com website. Pairs services are not intended for or directed at children. If you are a child, you must inform your parent or guardian.

When you make a purchase online, we collect necessary information about you to fulfill your order or selected service.

If you choose to pay by card, we will need to collect your payment information to process the transaction. We may request additional information from you for various reasons, such as preventing fraudulent activities, complying with anti-money laundering obligations for high-value transactions, or fulfilling our legal obligations.

When you place an order with Pairs for products or services to be delivered, collected, or provided later, we will need to obtain additional contact and delivery information from you to complete your order. We use third-party couriers to deliver your order and will need to share your contact information with them for this purpose.

Personal data refers to any information about an individual by which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store, transfer, and otherwise process various types of personal data about you, which we have grouped as follows:

Identity Data includes name, username or similar identifier, date of birth, and gender.

Contact Data includes billing address, delivery address, email address, and telephone numbers.

Financial Data includes bank account and payment card details.

Transaction Data includes details about payments to and from you and other details of products/services you have purchased from us.

Technical Data includes internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website or mobile applications.

Usage Data includes information about how you use our website, mobile applications, Wi-Fi, and similar electronic services. Marketing and Communications Data includes your preferences in receiving marketing from us and your communication preferences.

If we need to collect personal data by law or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with products/services). In this case, we may have to cancel a product/service, but we will notify you if this is the case.

Website and Cookies: When you interact with our website, we automatically collect technical data about your device, browsing actions, and patterns. We collect this personal data using cookies, server logs, and other similar technologies. We may also receive technical data about you if you visit other websites employing our cookies. Please see our Cookie Notice for further details.

We will only process your personal data when the law allows us to. Most commonly, we will process your personal data in the following circumstances:

Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you.

Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Legal or Regulatory Obligations: Where we need to comply with a legal or regulatory obligation to which we are subject.

Consent: Where you have provided consent for us to process your personal data for a specific purpose.

Order Processing and Delivery: To process and deliver your order (including managing payments, fees, and charges, and collecting and recovering money owed to us).

Types of personal data: (a) Identity Data, (b) Contact Data, (c) Financial Data, (d) Transaction Data, (e) Marketing and Communications Data.
Legal basis for processing: (a) Performance of a contract, (b) Legitimate interests (to recover debts due to us). Relationship Management: To manage our relationship with you (including notifying you of changes to our terms or this notice and requesting feedback or participation in a survey).

Types of personal data: (a) Identity Data, (b) Contact Data, (c) Profile Data, (d) Marketing and Communications Data. Legal bases for processing: (a) Performance of a contract, (b) Legal or regulatory obligation, (c) Legitimate interests (to keep our records updated and understand how customers use our products/services). Administration and Protection: To administer and protect our business, website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).

Types of personal data: (a) Identity Data, (b) Contact Data, (c) Technical Data. Legal bases for processing: (a) Legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud, and in the context of a business reorganization or group restructuring), (b) Legal obligation. Content and Advertising: To deliver relevant content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.

Types of personal data: (a) Identity Data, (b) Contact Data, (c) Profile Data, (d) Usage Data, (e) Marketing and Communications Data, (f) Technical Data. Legal basis for processing: Legitimate interests (to understand how customers use our products/services, to develop them, grow our business, and inform our marketing strategy). Data Analytics: To use data analytics to improve our website, mobile applications, products/services, marketing, customer relationships, and experiences.

Types of personal data: (a) Technical Data, (b) Usage Data. Legal basis for processing: Legitimate interests (to define types of customers for our products/services, to keep our website and mobile applications updated and relevant, to develop our business, and to inform our marketing strategy). Recommendations: To make suggestions and recommendations to you about products/services that may be of interest to you.

Types of personal data: (a) Identity Data, (b) Contact Data, (c) Technical Data, (d) Usage Data, (e) Profile Data, (f) Marketing and Communications Data. Legal basis for processing: Legitimate interests (to develop our products/services and grow our business). Security: To ensure the security and safety of our stores.

At any time during your interaction with us, you may be offered the option to subscribe to receive marketing communications from Pairs. We will only send you marketing messages if you have consented to receive them and will do so through your preferred communication channels.

Typically, we send marketing materials that we believe may interest you based on your previous purchasing behavior. You may not receive all types of messages you have opted to receive.

If you request that we stop processing your personal data for marketing purposes (e.g., by using the opt-out links in any electronic marketing sent to you, or otherwise contacting us), we will comply with your request.

We do not share your personal data with any third parties for their own marketing purposes.

By using our website, you consent to the use of cookies in accordance with this Cookie Policy.

Cookies are small text files that websites you visit save in your internet browser. Like many other websites, Pairs uses cookies to collect information about your visit and enhance your user experience.

We use both session and persistent cookies on our website. Session cookies are temporary and are deleted when you close your browser, while persistent cookies remain on your device for a specified period or until manually deleted. These cookies serve various purposes, including ensuring the proper functioning of the website, analyzing traffic, and providing targeted advertising.

Below is a list of the cookies we use on our website:

Essential Cookies: These cookies are necessary for the proper functioning of the website and cannot be disabled in our systems. They are usually set in response to actions taken by you, such as setting privacy preferences or filling out forms.

Analytical/Performance Cookies: These cookies help us analyze and improve the performance of our website. They allow us to count visits and traffic sources, helping us understand user behavior and preferences.

Advertising/Targeting Cookies: These cookies are used to deliver advertisements relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns.

Functionality Cookies: These cookies enable enhanced functionality and personalization on the website, such as remembering your preferences and choices.

Most web browsers allow you to manage cookie settings. You can accept or decline cookies through your browser settings. Please note that disabling some cookies may affect the functionality and performance of our website. For more information on how to control cookies, refer to your browser’s help documentation.

We use Google Analytics to study and subsequently improve how customers interact with our website, known as website analytics. Analytical cookies enable us to learn more about the number of visitors on our website, how often they visit Pairsbrand.com, and how often a user views specific web pages on our site. While analytical cookies allow us to gather specific information about the pages you visit and whether you have visited Pairsbrand.com multiple times, we cannot use them to determine personal details such as your name or address.

Your personal information collected during your visit to our website will only be used for analytical purposes and to provide you with a better online shopping experience. We will not share your personal information with any external third party for purposes other than analytics.

We may update our cookie policy from time to time to reflect changes in technology, applicable laws, or our business practices. All updates will be posted on this page, and the date of the last change will be indicated at the top of the document.

By accessing and using our website, you agree to comply with these Terms of Use. If you disagree with any part of these terms, please do not use our website.

All materials and content on this website are the property of Pairs, unless otherwise stated. You may not use, reproduce, distribute, or modify any content from this website without our express written consent.

By using our website, you agree not to engage in any activity that could harm, disable, overburden, or impair the normal operation or security of the site. You also agree not to attempt unauthorized access to any part of the website, accounts, or systems connected to it.

Our website may contain links to third-party websites for your convenience and information. We do not endorse and are not responsible for the content, privacy policies, or practices of these linked websites. Please review the terms of use and privacy policies of any third-party sites before engaging with them.

While we strive to provide accurate and up-to-date information on our website, we make no warranties or representations regarding the accuracy, completeness, or reliability of the content. Your use of the website is at your own risk.

This privacy policy describes how we collect, use, disclose, and protect your personal data in accordance with the general data protection regulation and other applicable data protection laws.

We may collect various types of personal data from you, including but not limited to your name, email address, contact information, and any other information you voluntarily provide through our website.

The data collected is used for the following purposes:

Providing and improving our products and services.

Sending promotional materials and updates (with your consent, if required).

Conducting research and analysis to enhance the user experience of our website.

Complying with legal obligations and protecting our rights.

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

You have the right to access, correct, delete, and restrict the processing of your personal data. You may also withdraw your consent to certain data processing activities. To exercise your rights, please contact us.

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

In some cases, the third parties we use to process personal data on our behalf are located outside the US, meaning the processing of your personal data will involve a transfer of data outside the US.

Whenever we transfer your personal data out of the US, we ensure a similar degree of protection is afforded by implementing at least one of the following safeguards:

We will only transfer your personal data to countries that provide an adequate level of data protection.

Where we use certain service providers, we may use specific contracts that ensure personal data protection equivalent to that in the US/EU.

We may update this notice from time to time and will notify you of any changes if we are legally required to do so.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

By accepting these Terms, you confirm that you are 18 years of age or older and competent to grant Pairs the rights detailed herein and to abide by these Rules and terms. Services are not intended for individuals under 18 years of age.

These Rules and terms govern your use of www.pairsbrand.com. Your use of this website signifies your agreement to the terms and conditions set forth herein.

The website owner ("Website" or "Website Owner" or "we," "us," or "our") provides information contained on this website or any of its pages ("Website") to visitors ("visitors") (collectively referred to as "you" or "your") subject to the terms of use of the website, the Privacy Policy, and any other applicable terms, policies, and notices that may apply to a specific section or module of this website.

In particular, we draw your attention to our policy regarding purchasing terms within the Terms and Conditions and our Privacy Policy. If you are under 18 years of age, you must inform your parent or guardian about the Privacy Policy and the Terms and Conditions of Pairs before registering to use this site or any of its services. We reserve the right to accept orders only from individuals over 18 years of age.

Pairs reserves the right to refuse service and/or prohibit or terminate access to the Services, in whole or in part, for any reason or no reason, at any time at its discretion, with or without notice. Furthermore, your breach of these Terms may jeopardize your future use of the Services and may result in cancellation of your orders, among other consequences.

Pairs reserves the right to amend, change, update, or modify these Terms and Conditions at any time and without prior notice by posting them within the Services. Any such changes, updates, or modifications shall become effective immediately upon their posting. We recommend that you periodically review these Terms and Conditions for any changes.

Pairs endeavors to ensure the accuracy of the description and display of products on its platforms. However, instances of mispricing, inaccuracies in descriptions, or temporary unavailability of items due to information lag or advertising placement may occur. Certain parameters, including weight and dimensional characteristics, are provided solely for user convenience and may vary depending on the brand, specific model, or similar goods. The accuracy of product color representation may vary depending on individual computer or monitor settings. Pairs does not guarantee the absolute accuracy, reliability, authenticity, timeliness, or completeness of information about products, including prices, images, descriptions, technical specifications, and availability. The company reserves the right to change or update the provided information, as well as to correct errors, inaccuracies, or omissions without prior notice.

Prices for all products will be as listed in our services. Stated prices in US dollars are subject to change without prior notice, along with product availability information.

All placed orders must be approved by Pairs, and their fulfillment is subject to product availability. Confirmation of your order indicates that Pairs has received your request. This does not constitute acceptance or shipment confirmation of the order, nor does it guarantee price or product availability. Pairs reserves the right to request additional verification or information before deciding to fulfill an order.

Pairs reserves the right to refuse or cancel an order without prior notice for any reason. This may occur in cases of incomplete or invalid payment or shipping information, limitations on the quantity of available products, errors in product information or pricing, use of automated ordering systems, violation of terms of use, or suspicion of fraud.

To ensure fairness among all customers, products with limited and/or special editions will be available for purchase in limited quantities—no more than one unit per customer. Please note that multiple orders shipped to the same address will be automatically canceled. We strictly oppose any offensive behavior. Persistent violations may result in your account being reviewed for breaches, which may lead to its deletion by our fraud analysis team. If you believe your order was canceled in error, please contact our support service.

All transactions through the Services are conducted under terms of shipping contracts. This implies that upon delivery of goods by Pairs to the carrier, the risk of loss and ownership rights to the goods pass to you.

Pairs offers international delivery via DHL Express. For returns of international orders, note that we do not reimburse prepaid customs duties, as these are paid directly to local customs agencies. Customers must independently contact the agency for possible reimbursement.

All delivery times are estimates and not guaranteed. Shipments may be affected by weather-related delays, carrier limitations, or other events beyond our control. We strive to deliver all orders promptly. Delivery usually takes 10-17 days. Order processing may take up to 3 days. Shipping times vary widely due to international shipping. Delivery times may fluctuate depending on the shipment destination. Once your order ships, you will receive an email notification with tracking information. International customers are responsible for any additional fees or taxes after an item ships. While we endeavor to protect international customers from incurring additional fees, we cannot guarantee against unforeseen expenses. Certain countries may impose local taxes and import duties not reflected in displayed amounts. The responsibility for these taxes and duties lies with the buyer or recipient of the shipment. As our products are sold globally, we cannot ensure compliance with import regulations in every country.

All sales with PAIRS are final. No refunds or exchanges will be permitted. If any item you receive is damaged, faulty, or not in good condition, you may return it within 7 days of the delivery date. The return requires the item to be unused, in its original packaging, and with original tags for a refund. However, products cannot be returned under other circumstances. All sales are final. If you are concerned about sizing for a particular style of shoe, please refer to the manufacturer’s size guidelines.

These Terms grant a personal, non-exclusive, revocable, and non-transferable license to use the Services and view content, features, software, information, data, products, and materials contained within the Services solely for personal and non-commercial purposes. Pursuant to this license, you may download Materials provided that you do not modify their content, make alterations, or delete, conceal, or modify copyright notices, trademarks, or other intellectual property rights. All rights to these materials remain with Pairs and its licensors.

Order cancellation is possible within 5 hours of placing an order or until confirmation by the seller, whichever occurs first. If more than 5 hours have passed since placing the order and/or the order has been confirmed, cancellation will not be possible.

The Website Owner disclaims any and all warranties, expressed or implied, regarding the website, information contained therein, your personal information, or your company’s information, as well as materials and information transmitted through our system.

In accordance with our operational principle, which includes the concept of resale within the exhaustion of intellectual property rights (IPR) framework, our store has the ability to resell goods post their initial sale without prior authorization from the manufacturer. It is important to note, however, that our assortment includes goods sourced from various channels, including authorized distributors with corresponding documentation proving their legitimacy, as well as from sources lacking official authenticity documentation. Accordingly, goods may be both licensed and unlicensed. To ensure transparency and inform our customers, we recommend carefully reviewing each product description before making a purchase. This will enable you to make informed decisions and ensure that the selected product meets your expectations and requirements. Furthermore, it should be noted that following the sale, we assume no responsibility for the product we sold, as the buyer consciously selected and purchased the item.

The website owner disclaims and denies any responsibility for any losses, liabilities, damages (direct, indirect, or consequential), bodily injuries, or expenses of any kind that you or any third party (including your company) may incur or be related to, directly or indirectly, as a result of or in connection with your access to the website and its use, any information contained on the website, your personal information or your company's personal information, or materials and information transmitted through our system. In particular, neither the Website Owner nor any third party or data or content provider shall have any liability to you or any other person, firm, or corporation for any losses, liabilities, damages (whether direct or indirect), bodily injuries, or expenses of any kind arising from any delays, inaccuracies, errors in, or omission of any stock price information or its transmission, or for any actions taken in reliance thereon or caused thereby, or due to non-performance, interruption, or termination.

To the extent permitted by applicable law, neither Pairs nor its partners, nor any of its or their third-party suppliers or licensors, shall be liable to you or any third party for any direct, indirect, special, incidental, punitive, or consequential damages, even if Pairs has been advised of the possibility of such damages, whether in contract, negligence, or any other theory arising out of or in connection with the use, inability to use, or performance of the services or any materials, pages, or content available through the services. Pairs, its partners, or any of its or their third-party suppliers or licensors shall not be liable for any damage resulting from errors, omissions, interruptions, deletion of files, defects, delays in operation or transmission, or any failure of performance, whether or not caused by events beyond their reasonable control, including, but not limited to, acts of God, communications failure, theft, destruction, or unauthorized access to our records, materials, or services.

To the extent permitted by applicable law, Pairs' aggregate liability under this agreement in combination with the liability of Pairs' partners, as well as its and their third-party suppliers and licensors, whether in contract, tort, or otherwise, shall not exceed the total amount you paid us under this agreement; provided, however, that the foregoing limitation of liability shall not apply to any liability arising from gross negligence or intentional misconduct.

We currently accept the following payment methods: We use the Stripe payment system. For more information, please visit the official website of this system.

Trademarks, names, logos, and service marks ("trademarks") displayed on this website are registered and unregistered trademarks of the Website Owner. No information contained on this website may be construed as granting any license or right to use any trademark without the prior written permission of the Website Owner.